Nitsáhakéés

The foundation of the Navajo Nation Program is based on the Navajo values and teachings of living life in harmony and balance, or Hozho K'eh Iina. These values and teachings have sustained the Navajo people through centuries of challenges.

These values and teachings include the concept of T’áá hwó ájít’éego. This powerful concept captures life in harmony and balance so that one lives with a purpose, makes conscious decisions requiring personal discipline.

It is the policy of the Navajo Nation Program for Self Reliance (NNPSR) to apply the concept of T’áá hwó ájít’éego in providing case management services for NNPSR customers.

In the NNPSR's customer service delivery model, there are four essential processes including Thinking – Nitsáhakéés, Planning – Nahat’a, Doing – Aadíílíil and Growing – Bee niisééldoo. Each process is used to encourage the individual and their family members to address life experiences, stengthen their wellbeing and ability to persevere.

In the first phase, Thinking - Nitsáhakéés, the NNPSR promotes personal responsibility by educating customers on welfare reform while reducing dependency on public assistance by creating educational and career opportunities.

Time-Limited Cash Assistance
The NNPSR provides monthly cash assistance for basic needs such as food, clothing and housing to eligible families for a maximum of 60 months. Temporary Assistance for Needy Families funds received from any other state or tribal program counts toward this time limit.

Child Support Enforcement
All single-Heads of Household and caretakers must cooperate fully and seek child support payment from the absent parent by applying with the Navajo Nation Child Support Enforcement Program. Failure to cooperate may result in benefits being denied or terminated.

Key Resources
The NNPSR seeks out educational and employment opportunities for its customers and makes referrals for those who are job-ready. In addition, the NNPSR screens for issues related to substance abuse, mental health and domestic violence and makes referrals to appropriate resources. Some key resources include:

Where do I apply?
Contact your local Agency Office to apply for NNPSR benefits. There are 10 offices on or near the Navajo Nation. Call ahead to find out which days they take walk-in applications.

Chinle Agency Office
(928) 674-8194

Pinon Sub-Office
(928) 725-3715

Crownpoint Agency Office
(505) 786-2384

Gallup Office
(505) 722-8415

Fort Defiance Agency Office
(928) 810-8593

Greasewood Chapter Sub-Office
(928) 654-3904

Shiprock (Tse’Bit’ai) Agency Office
(505) 368-1457

Aneth Office
(435) 651-3535 Fax: (435) 651-3543

Tuba City (Tohnaneezdizi) Agency Office
(928) 283-6613

Kayenta Agency Office
(928) 697-5661

There are also itinerate sites in Tohajiilee, N.M., and Alamo, N.M. Call the Gallup Office at (505) 722-8415 to find out when staff will be in those areas.